Last Updated: January 12, 2025

Shipping Information

Processing Time

–Time: 12 am Memphis, TN, USA (GMT-6)
– Orders are processed within 1-2 business days after payment confirmation
– Processing time begins from the moment your order is received
– You will receive a confirmation email with tracking information once your order ships

Delivery Time

– Standard delivery time is 3-5 business days
– Delivery timeframes are estimates and not guaranteed
– Business days are Monday through Friday, excluding federal holidays

Shipping Coverage

– We currently ship to the United States only
– We do not ship to PO boxes, APO/FPO addresses, or U.S. territories
– All orders ship from our facility located at:
275 Cumberland St, Suite 4
Memphis, TN 38112, USA

Shipping Costs

– We offer FREE shipping on all orders
– No minimum purchase required for free shipping
– Additional shipping options are not currently available

Order Tracking

– Tracking information is provided via email once your order ships
– Track your package using the provided tracking number
– Contact our customer service if you haven’t received tracking information within 2 business days

Delivery Issues

Lost Packages

– Packages are considered lost if not delivered within 10 business days
– Contact us immediately if you suspect your package is lost
– We will investigate with the shipping carrier and resolve the issue

Damaged Items

– Inspect your package upon delivery
– Document any damage with photos
– Report damaged items within 48 hours of delivery
– Replacement or refund will be processed after damage verification

Address Accuracy

– Customers are responsible for providing accurate shipping information
– Additional charges may apply for returned packages due to incorrect addresses
– Address changes cannot be made once the order has shipped

Weather Delays

– Delivery times may be affected by severe weather conditions
– We are not responsible for weather-related delays
– Tracking information will be updated to reflect any weather-related changes

Contact Information

For shipping-related questions or concerns, please contact us at:

QBOnlineHub

275 Cumberland St, Suite, 4,M emphis, TN 38112, USA

Email: contact@qbonlinehub.com
Phone: + 1 (901) 666 6681

Holiday Shipping

– Extended processing times may apply during peak holiday seasons
– Holiday shipping schedules will be posted on our website
– Order early during holiday seasons to ensure timely delivery

International Shipping

– We do not currently offer international shipping
– All orders must ship to a valid U.S. address
– We may expand shipping coverage in the future

Business Hours

Our shipping department operates:
– Monday through Friday
– 8 am to 6 pm
– Excluding federal holidays